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Visitor Engagement Associate

Job Type

Part Time

Workspace

Edge on the Square

About the Role

The Visitor Engagement Associate ensures that all visitors to Edge on the Square have a positive experience. The Associate provides a positive and welcoming experience for visitors, guests, staff and the community at large. The ideal candidate is highly dependable and punctual, passionate about providing excellent customer service and creating memorable experiences for those who walk through our doors.

The ideal candidate is highly dependable and punctual, passionate about providing excellent customer service and creating memorable experiences for those who walk through our doors.

Bilingual in Cantonese a plus.
Reports to: Managing Director
Hours: Regular shift times are Wednesday to Saturday from 10:00 am – 4:30 pm. Must be able to work some evenings, weekends, holidays. Schedule varies and will be provided 14 days in advance.
Compensation: $20/hour. There are no benefits associated with this position.

To apply, please send resume and one-page cover letter to: jobs@cmacsf.com

Requirements

Responsibilities include but are not limited to:

• Proactively provides friendly and courteous service to visitors in Cantonese

• Introduces visitors to exhibitions and artworks

• Tracks attendance of visitors into exhibition

• Turns on and off operations of gallery exhibitions

• Maintains neat, clean and organized work and exhibition spaces

• Supports meeting and special event logistics, including technical/equipment needs, refreshments, set up and clean up

• Assist with onboarding volunteers


Qualifications:

• High School Diploma/GED with demonstrated interest/knowledge in hospitality or arts, a plus

• One year work experience in customer service

• Demonstrated punctuality and dependability

• Interest in contemporary arts and culture

• Ability to lift and move objects up to 25 lbs.

• Respect for, cultural awareness of, and experience working in Chinatown or API/BIPOC communities

• Commitment to the mission and values of the Chinatown Media and Arts Collaborative and Edge on the Square

• Preferred: bilingual in Cantonese

About Edge

In the heart of San Francisco’s Chinatown, Edge On The Square (Edge) is a place-based cultural hub that celebrates, explores, and supports leading and pioneering creative expressions at the intersection of community, art, and multi-racial democracy.

Edge on the Square, an initiative of CMAC, produces artistic programs with civic engagement to shape the cultural, social, and historical fabric of our lives. We believe in the emancipatory power of art and its ability to catalyze community-building, cross-cultural solidarity, and collective arising. Our aim is to shift, uplift and widen the aperture of the global diaspora and cross-cultural narratives, experiences, and intergenerational histories. We engage with art and storytelling as instruments to expand our capacity to convey humanity as is and to ignite our imaginative vision of what could be. Affirming the power and continuum of art and the way it permeates the everyday, Edge on the Square is dedicated to reach across demographic boundaries through spotlighting diverse perspectives, practicing collaboration, and opening possibilities for new worlds. We are committed to amplifying underrepresented voices by offering a platform to express, create, and actively participate in the shaping of a more equitable, just, and joyful world for all.

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